Website Metrics:
- Traffic sources (organic, direct, referral, paid).
- Conversion rates (overall and for specific actions like form submissions, purchases).
- Bounce rates and average session duration.
Landing Page Conversion Metrics:
- Conversion Rate: Percentage of visitors who completed the desired action (filled a form, subscribed, etc.).
- Bounce Rate: Percentage of visitors who left the page without taking any action.
- Click-through Rate (CTR): Percentage of users who clicked through to other pages or sections from the landing page.
- Time on Page: Average duration visitors spent on the landing page.
Digital Product Conversion Metrics:
- Conversion Rate: Percentage of users who purchased the digital product after visiting its page.
- Abandonment Rate: Percentage of users who added the product to the cart but didn’t complete the purchase.
- Average Order Value: Average amount spent by customers on digital products.
- Refund Rate: Percentage of customers who requested refunds after purchase.
Sales Page Conversion Metrics:
- Conversion Rate: Percentage of visitors who completed a purchase after visiting the sales page.
- Exit Rate: Percentage of users who left the site from the sales page without taking any further action.
- Average Time to Purchase: Time taken by users from landing on the sales page to completing a purchase.
- Upsell/Cross-Sell Rate: Percentage of customers who accepted upsells or cross-sells.
Free Lead Magnet Conversion Metrics:
- Conversion Rate: Percentage of users who signed up for the free lead magnet.
- Opt-in Rate: Percentage of visitors who provided their contact details to access the free resource.
- Download Rate: Percentage of users who downloaded the lead magnet after signing up.
- Subscriber Growth Rate: Rate of growth in your subscriber list attributed to the lead magnet.
One-on-One Services:
- Client Feedback and Satisfaction: Gather direct feedback from one-on-one clients regarding their experiences, outcomes, and satisfaction levels. Utilize surveys, interviews, or feedback forms (see more below).
- Service Delivery Analysis: Review the effectiveness and quality of the one-on-one services delivered. Assess areas such as responsiveness, personalization, problem-solving, and overall service experience.
- Performance Metrics: Track performance metrics associated with one-on-one services, such as turnaround time, completion rates, or client-reported achievements.
- Client Retention Rates: Evaluate how many clients return for additional sessions or continued services. Retention rates can indicate satisfaction and the perceived value of their services.
Referral Rates:
- Referral Tracking: Record and track the sources of new clients/students, specifically noting those who were referred by existing satisfied clients. Create a system to attribute new business to referrals accurately.
- Referral Feedback: Ask new clients/students how they learned about the service or course. Determine if the referral source positively influenced their decision to engage.
- Referral Incentives or Programs: Assess the effectiveness of any referral incentive programs implemented. Measure how these programs influence client behavior in referring others.
Long-Term Impact: